Internet Speed Increases Coming to New Albany TWC Customers

Nearly a week ago, Time Warner Cable announced that it was offering a six-fold boost in broadband speed to customers in Louisville and Jeffersonville at no cost to its customers.  The City of New Albany is very pleased to announce that those same increases will be brought to customers in New Albany at no cost.

“Since as early as 2013, I have pushed for increased internet speeds, and recognize the economic impact that this infrastructure can bring to a community,” stated Mayor Gahan.  “We are very happy that Time Warner Cable will be extending this speed increase to New Albany.”

Time Warner Cable has dubbed the increase TWC Maxx, with area vice president Mark Dunford stating, “We will boost Internet speeds for customers up to six times faster, dramatically improve the TV product, and set a high bar in our industry for differentiated, exceptional customer service.”

According to Time Warner Cable, “The transformation will include speed increases on TWC residential Internet plans, with customers experiencing increases up to six times faster, depending on their current level of Internet service. For example, customers who subscribe to Standard, formerly up to 15 megabytes per second, will receive up to 50 Mbps; customers who subscribe to Extreme, formerly up to 30 Mbps, will receive up to 200 Mbps; and customers who subscribe to Ultimate, formerly up to 50 Mbps, will receive up to 300 Mbps, with no change in their monthly plan price.”

Time Warner Cable has notified the City that the speed increases should be live within the next two months.  Some broadband customers will need to switch out their modems to receive the faster speeds.

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