Emergency Notification System

The City of New Albany recently launched an emergency notification system that allows residents to sign up and receive timely emergency alerts directly to their cell phone, home phone, e-mail, or whichever device is most convenient.  This system will allow us to provide residents with critical information during an emergency, such as a severe weather event or a boil water advisory.

To sign up, please visit the link HERE

Photograph by Eric Bartley.

Photograph by Eric Bartley.

For more information, please read the most frequently asked questions about the program.


What is the Emergency Notification Program?
This service allows you to opt-in to receive notifications about severe weather warnings or other emergencies via phone calls, text messaging, e-mail and more. 

When will it be used?
This system will be used to notify you about severe weather warnings or other emergencies. When you sign up for the service, you can specify the type of notifications you would like to receive, along with dictating which platforms you receive notifications on (e-mail, text, cell phone, home phone).  

Will I still get emergency notifications if I don't sign up?
You will not receive any notifications via this system without signing up.

Why do you ask for my address and location when signing up?
This allows us to send out targeted alerts.  For example, say a water main breaks near Spring Street, putting the surrounding residents into a boil water advisory alert.  With this system, the City is able to notify those residents affected directly and timely. 

What if my phone number or email address changes?
The system can only contact you through the information that you provide. If your contact information changes, you can always visit your profile and update your information.

Will my contact information be shared with others?
No. The information that you provide will be used only for notification purposes. We will not give or sell your contact or location information to any vendor or other organization.